All Tow Mart products are covered by a limited warranty for a minimum of one (1) year unless otherwise specified in the product description. Products with a shorter or longer warranty are specified in the product description. These warranties apply to the original customer (the individual or entity that purchased the product) and are not transferable. Any and all returns must be authorized by Tow Mart. Limited Warranty items will be tested, repaired and returned whenever possible. If the product is deemed defective and within warranty, Tow Mart products will have the option to replace or credit the lowest product selling price within the warranty period. Please see additional warranty details below.
A 15% restocking charge will be assessed to any non-defective product that is returned.
Tow Mart warrants to the original purchaser only of each new product made by Tow Mart which proves to be defective in material or workmanship within the limited warranty period from the date of shipment. Tow Mart will, at Tow Mart’s option, repair or replace without charge (upon return to Tow Mart of the defective product) provided any defect in the product is brought to the attention of Tow Mart within the terms of the limited warranty period. The above limited warranty does not apply, and no warranty, either express or implied shall be applicable (a) to damage resulting from accident, alteration, misuse or abuse; (b) if the product is not installed, operated and maintained according to procedures recommended by Tow Mart; or (c) if the serial number, date code, or other identifying marks affixed to the product by Tow Mart are removed, obliterated or defaced. In no case shall the limited warranty be extended to defects in materials components (including but not limited to bulbs), or services furnished by third parties nor to the installation of the product performed by third parties. Any repairs made to any Tow Mart products, components or any parts thereof are replaced or altered or any attachments are added to any Tow Mart’s products or components during the warranty period by anyone other than Tow Mart in accordance with service manuals, parts, accessories, or attachments, authorized by Tow Mart for use in Tow Mart’s products, the purchaser shall pay for such repairs, parts, attachments and alterations without recourse against Tow Mart, and Tow Mart shall be relieved or responsibility for fulfillment of the limited warranty with respect to such affected products or components.